db77s Privacy Policy

db77s ("we", "our", or "platform") operates a premium online gaming and betting service for users in Bangladesh. When you register, log in, or use any service on db77s, you are considered to have accepted the terms described in this privacy policy. Please read this document carefully, and contact our support team if you have any questions.

db77s may collect the following types of information from you. This information is used to improve our service quality, manage your account, and meet legal obligations.

1.1 Identity Information

• Full name and date of birth (for age verification)
• National ID number or passport number
• Address (current and permanent)
• Email address
• Mobile number

1.2 Financial Information

• bKash, Nagad, or Rocket account details (for transaction verification)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

1.3 Technical Information

• IP address and device type
• Browser type and version
• Login time and location
• Cookie and session data
• Logs of games played and activity on the platform

1.4 Communication Information

• Records of live chat support conversations
• Complaints or requests submitted by email
• User comments and feedback

db77s collects and uses your information only for legitimate and necessary reasons. We never collect unnecessary information and do not sell it to third parties without your consent.

2.1 Account Management

Personal information is used to create, verify, and maintain your db77s account. This includes login security, password recovery, and identity verification.

2.2 Transaction Processing

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer, and to maintain transaction history.

2.3 Age Verification and Responsible Gaming

db77s strictly prohibits use of the platform by anyone under 21. Collecting and verifying age-related information is essential to enforce this rule.

2.4 Service Improvement

User behaviour data is used to analyse the user experience and improve the platform's games, bonus offers, and overall service quality.

2.5 Security and Fraud Prevention

Technical information is monitored and analysed to prevent account hacking, fraudulent transactions, and unauthorised access.

2.6 Meeting Legal Obligations

We are obligated to retain and provide certain information in accordance with applicable laws and regulations. Information may be provided in response to lawful requests from authorities.

The security of your personal information is our highest priority. db77s uses internationally recognised security measures to keep your data protected.

3.1 Encryption Technology

All data transfers on the platform are protected by SSL (Secure Sockets Layer) encryption. This means that information sent between your device and our servers cannot be read by third parties.

3.2 Server Security

Data stored on our servers is protected by industry-standard firewalls and access control systems. Only authorised personnel can access specific information.

3.3 Data Retention Period

Information is retained while your account is active and for a specified period after account closure to meet legal requirements. Once the required period ends, data is securely deleted.

db77s never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following specific circumstances:

4.1 Payment Processors

The necessary financial information is shared with the relevant payment providers to process transactions via bKash, Nagad, Rocket, and bank transfer.

4.2 Technology and Service Partners

Game providers and technology partners may access a limited amount of technical information to operate the service. These partners are contractually bound to uphold our privacy standards.

4.3 Legal Authorities

Specific information may be provided to the relevant authorities pursuant to a court order, a request from an investigating agency, or a legal obligation.

4.4 Fraud Investigation

Limited information may be shared with the relevant agencies when required to prevent and investigate fraudulent activity.

Cookies and similar technologies are used on the db77s platform to improve the user experience and ensure the functionality of the service.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. Maintaining login sessions, security verification, and saving language preferences are handled through these cookies. They cannot be disabled.

5.2 Analytical Cookies

These cookies are used to analyse how users interact with the platform. This includes page visit counts, games used, and navigation patterns. This data helps improve the service.

5.3 Cookie Controls

You can control or delete non-essential cookies through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

db77s respects users' right to maintain control over their own information. You have the following rights:

6.1 Right to Access Information

You may request details of the information we hold about you at any time. We will provide the information within a reasonable time of receiving the request.

6.2 Right to Correct Information

If any of your information is incorrect, contact our support team to have it corrected. We will update the information subject to appropriate proof.

6.3 Right to Close Your Account

If you wish to stop using the db77s platform, you may request account closure. Your information will be deleted after a specified period, except where legally required to be retained.

6.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you can contact us to opt out. However, you will always receive essential account notifications.

6.5 How to Contact Us

To exercise any of the above rights, please contact us:

• Email: [email protected]
• 24/7 live chat support (in Bengali)

db77s strictly prohibits use of the platform by anyone under 21. We do not knowingly collect any personal information from minors. Age verification at the time of registration is mandatory.

If we become aware that a user is under 21, the relevant account will be closed immediately and the stored information will be deleted.

db77s reserves the right to change or update this privacy policy from time to time. Users will be notified in advance of any significant changes.

8.1 Notification of Changes

If any significant changes are made to the privacy policy, a notice will be displayed on the platform or sent to the registered email address. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

8.2 Previous Versions

You may contact us if you need information about a previous version of the privacy policy.

db77s primarily operates services for users in Bangladesh. However, our servers and technology partners' offices may be located in other countries, which means your information may be transferred internationally.

For such transfers, we ensure that data protection standards are maintained and that applicable privacy laws are complied with.

If you have any questions, comments, or complaints about this privacy policy, please contact us. Our dedicated support team is available in Bengali 24 hours a day, 7 days a week.

10.1 How to Contact Us

• Email address: [email protected]
• Live chat: active 24/7 via the db77s website

10.2 Complaint Resolution

After receiving your privacy-related complaint, we will investigate and respond within a reasonable time. We are always committed to a respectful and prompt resolution.

For more information about db77s, visit our About Us page, Terms and Conditions, and Responsible Gaming page.